Privacy Policy

Last Updated: March 11, 2025

This Privacy Policy describes how Flexible Lab Space ("we," "our," or "us") collects, uses, and shares information in connection with your use of our website (flexiblelab.space). By using our services, you agree to the collection, use, disclosure, and procedures this Privacy Policy describes.

1. Information We Collect

1.1 Information You Provide

We may collect information you provide directly to us, including:

• Account information (name, email, password)
• Profile information (organization, title, location)
• Listing information (lab space details, equipment descriptions, availability)
• Communications with us or other users
• Payment information (processed by third-party providers)

1.2 Information We Collect Automatically

When you use our platform, we may automatically collect:

• Log data (IP address, browser type, pages visited, time spent)
• Device information (hardware model, operating system)
• Usage information (interactions, preferences)
• Location information (based on IP address)
• Cookies and similar tracking technologies

2. How We Use Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Develop new products and services
• Monitor and analyze trends and usage
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve the services

3. Information Sharing

We do not sell your personal information. However, we may share your information in the following circumstances:

• With other users as part of the normal operation of the platform
• With third-party service providers who assist in our operations
• In response to legal process or government requests
• To protect rights, property, or safety
• In connection with a business transfer or acquisition
• With your consent or at your direction

4. Data Security

While we implement reasonable security measures, no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that information you supply won't be intercepted while being transmitted to us over the Internet. Any information you transmit to us is at your own risk.

5. Third-Party Links and Services

Our services may contain links to third-party websites or services. We are not responsible for the practices employed by third-party websites or services linked to or from our Service, including the information or content contained therein. This Privacy Policy does not apply to third-party websites or services.

6. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected personal information of a child under 13, we will delete such information.

7. Changes to Privacy Policy

We may modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date at the top of this page. Your continued use of the Platform after any modification indicates your acceptance of the modified Privacy Policy.

8. Disclaimer of Liability

WHILE WE TAKE REASONABLE STEPS TO PROTECT YOUR PERSONAL INFORMATION, YOU ACKNOWLEDGE AND AGREE THAT NO INTERNET TRANSMISSION IS EVER COMPLETELY SECURE OR ERROR-FREE. YOU ASSUME THE RISK OF ANY UNAUTHORIZED ACCESS TO, USE, OR DISCLOSURE OF YOUR INFORMATION.

9. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us through our contact form at flexiblelab.space/contact.